Based on the linked source; automatically prepared and checked against the original report.
Scale of the barriers
RNID’s Clear Signals report says more than three-quarters of deaf people and people with hearing loss encounter accessibility barriers across UK trains, buses, metros and trams. The charity says these problems can cause stress, anxiety and reduced independence.
Stress and extensive preparation
In the research, 76% of people with hearing loss and 81% of BSL users said inaccessible information makes travel stressful. Forty-one per cent said barriers limit their independence, while more than a third avoid public transport where possible. More than two-thirds over-prepare, and 83% allow extra time because accessible information cannot be relied upon.
Proposed changes
RNID is calling for coordinated action from government and transport organisations. Its recommendations include making audio announcements accessible through technologies such as Auracast, providing BSL translations of real-time information and giving customer-facing staff deaf-awareness training. The report was funded by the Motability Foundation.
