Based on the linked source; automatically prepared and checked against the original report.
What counts as routine maintenance
Planned maintenance covers servicing, MOTs and everyday work such as brake-fluid top-ups. The source says an MOT generally takes about an hour, while a service usually takes one to two hours, although some jobs may take longer. It distinguishes this from mechanical repairs, which often require more time and support. RAC can discuss options for mechanical repairs, while Direct Line Motability can provide guidance when work relates to an insurance claim.
Book around your schedule
Motability says booking early gives drivers more choice over appointment times. MOTs can be arranged up to 90 days ahead, and some dealers offer weekend service and MOT appointments. Drivers can check service and MOT dates through their online account, then consider their diary, travel needs and available locations. A nearby Kwik Fit may be able to complete an MOT or service, while choosing a closer site could reduce travel time.
Ways to stay mobile
For planned maintenance, the scheme does not provide replacement travel such as hire cars or taxis. Depending on the appointment, drivers may wait at the dealer, use a waiting area, or ask family and friends for a lift. Dealers may offer a courtesy car if given enough notice, but this depends on availability. Motability recommends discussing options when booking so arrangements match the work duration and the driver’s routine.
