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Skills for Care links workforce investment with stronger care quality

A Skills for Care report finds that pay, development, leadership and employment conditions are closely associated with staff retention and care quality.

Skills for Care links workforce investment with stronger care quality

Source image: THIIS Magazine. See the linked original report.

Based on the linked source; automatically prepared and checked against the original report.

Retention and employment conditions

The report found care-worker turnover fell from 34.3% to 15.3% where employers combined competitive pay, guaranteed hours, training, qualifications and full-time opportunities. It identifies joined-up employment practices, rather than any single measure, as the strongest approach to retaining staff.

Workforce growth and leadership

The adult social care workforce in England grew for a fourth consecutive year, while vacancies reached their lowest level in a decade. However, filled posts increased by only 1.4%, growth has slowed, and international recruitment has declined. Turnover also fell as registered-manager experience increased, highlighting leadership development as a retention factor.

Quality, skills and future supply

Higher staffing ratios and pay, more training, Care Certificate uptake and fewer vacancies were associated with stronger CQC ratings. Yet only 37% of care and support workers held a level-two-or-above qualification, down from 48% in 2018/19. Young people represented 7% of the workforce and had the highest turnover, at 35.5%. The Care Workforce Pathway was used by 26% of responding employers.

Sources & further reading

THIIS Magazine — original report

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